FAQ
Answers to common questions about Albumie's features, pricing, security, and system requirements.
About the Service
What is Albumie?
Albumie is a web service that uses AI face recognition to help you choose photos for school yearbooks. It finds each student in your uploaded photos and counts how many times they appear, so you can quickly spot students who are missing or underrepresented and make sure everyone is included.
Who is Albumie for?
Albumie is for anyone who chooses photos for a school yearbook: PTA and PTO yearbook committees and parent volunteers at preschools and elementary schools, teachers, and yearbook advisers and student staff. When thousands of photos come in from school events, photographers, and parents, Albumie shows how many times each student appears, so you can find students with few or no photos and give everyone fair coverage. Photographers and yearbook companies that produce books for schools can use it too.
How does automatic photo selection work?
When you specify the number of photos for an album, Albumie automatically selects photos so that each person appears an equal number of times. This is available on every plan at no extra cost.
The paid "Automatic Photo Selection with Advanced AI" option also evaluates composition and expressions to choose photos that are a good fit for a yearbook, while keeping every student's coverage in balance. Near-duplicate photos, such as burst shots, are excluded from the candidates. For details, see Automatic Photo Selection with Advanced AI.
How accurate is face recognition?
The AI calculates face similarity from 0% to 100%. By default, a face that is at least 80% similar to a registered person is identified as that person. You can adjust this threshold between 80% and 100%; higher values make matching stricter. Similarity may be lower for photos with masks or big smiles. For details, see Adjusting Face Recognition Accuracy.
Can it recognize children whose faces change between lower and upper grades?
Accuracy may decrease if a face changes significantly. In that case, create separate collections for the lower and upper grades, and register people and analyze photos in each one for higher accuracy. For details, see Managing Photos Separately.
Can multiple people work together?
Yes. You can invite other users by email to choose photos together. Invited users can be given the Administrator role, which can access all collections, or the Member role, which can access only the collections you allow. For details, see Inviting Users.
Can I manage photos separately by school or grade?
Yes. You can use collections to manage photos separately. You can create up to 10 collections. If you need more than 10, please contact us via our inquiry form. For details, see Managing Photos Separately.
How do I download the photos I selected?
You can download the original files of the photos added to an album, as well as a list of their file names. You can also print each person's photo list or save it as a PDF. For details, see Downloading an Album.
Pricing and Payment
Can I try it for free?
Yes. After signing up, you can try Albumie free for 14 days with up to 20 photo uploads.
What plans are available?
There are four plans based on the number of photos you can upload per month: Starter (up to 2,500), Basic (up to 5,000), Standard (up to 10,000), and Premium (up to 20,000). Each plan offers a 30-Day Course for one-time use and a Subscription that renews monthly. See the pricing table for prices.
What payment methods are available?
Both the Subscription and the 30-Day Course can be paid by credit card.
Can I cancel the Subscription at any time?
Yes. You can cancel at any time and continue using Albumie until the end of your current period. For details, see Canceling a Plan.
Do you issue receipts?
Yes. When your payment for a paid plan is complete, a receipt is sent to you by email.
How much does Automatic Photo Selection with Advanced AI cost?
It is a paid option that costs $0.02 per 10 uploaded photos. You pay per collection, and if you upload more photos after paying, you will need to pay again for all photos. Please upload all your photos before purchasing. For details, see Automatic Photo Selection with Advanced AI.
Security and Data
Are uploaded photos made public?
No. Photos are stored privately in the cloud and can be viewed only by the user who uploaded them and the people that user invites.
Are uploaded photos used to train AI?
No. Neither data uploaded by users to Albumie, including photos, nor face recognition results are ever used to train AI models. For details, see our Privacy Policy.
What happens to my data when my usage period ends?
On or after 14 days from the end of your usage period (including the free trial), all data, including photos, will be deleted on a rolling basis. If you sign up for a paid plan before then, you can continue using your data as is.
What happens to my photos if I delete my account?
If there are no other administrators, all data is deleted, including uploaded photos and the accounts of invited users. If there are other administrators, only the deleted account's information is removed. Deleted data cannot be restored. For details, see Deleting Your Account.
System Requirements
What devices and browsers are supported?
Albumie supports the latest versions of Microsoft Edge, Google Chrome, and Safari on computers running Windows 10 or later, or macOS 10.14 or later. Smartphones and tablets are not supported.
What photo formats can I upload, and how many at once?
You can upload photos in JPEG and PNG formats. You can upload many photos at once; we recommend starting with about 1,000 photos per upload. Upload time depends on your network speed and the file sizes of the photos.